Privacy Policy
Effective Date: August 22, 2026
RADPAIR Corp. (“RADPAIR,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at www.radpair.com (the “Site”) or interact with our general marketing and informational communications.
1. Scope of This Policy and Protected Health Information (PHI)
This Privacy Policy applies strictly to the personal data collected from visitors to our Site and individuals who inquire about our services.
Exclusion of Patient Data and PHI: This Privacy Policy does not apply to Protected Health Information (PHI) or any patient data processed through the RADPAIR Software Services. The collection, use, and disclosure of PHI are strictly governed by the Health Insurance Portability and Accountability Act (HIPAA), applicable state laws, our Business Associate Agreements (BAAs), and the Commercial Agreements executed with our enterprise healthcare clients.
2. Information We Collect
We collect information that identifies, relates to, or could reasonably be linked to you (“Personal Information”) in the following ways:
Information You Provide to Us: We collect Personal Information you voluntarily provide when you request a demo, subscribe to our newsletter, contact customer support, or otherwise communicate with us. This may include your name, business email address, phone number, company name, and job title.
Information Collected Automatically: When you navigate through and interact with our Site, we may use automatic data collection technologies (such as cookies, web beacons, and server logs) to collect certain information about your equipment, browsing actions, and patterns. This includes IP addresses, browser types, operating systems, referring URLs, and interaction data.
Information from Third Parties: We may receive information about you from business partners, analytics providers, or marketing networks to enhance our records and better understand our audience.
3. How We Use Your Information
We use the Personal Information we collect for the following business purposes:
To present our Site and its contents to you.
To respond to your inquiries, schedule demos, and provide customer support.
To send you technical notices, updates, security alerts, and administrative messages.
To communicate with you about products, services, offers, and events offered by RADPAIR (you may opt out of marketing communications at any time).
To monitor and analyze trends, usage, and activities in connection with our Site to improve functionality and user experience.
To maintain the safety, security, and integrity of our Site, databases, and business operations (including SOC 2 compliance monitoring).
4. Disclosure of Your Information
We do not sell your Personal Information to third parties. We may disclose your Personal Information in the following circumstances:
Service Providers: We share information with authorized third-party vendors, consultants, and service providers who need access to such information to carry out work on our behalf (e.g., cloud hosting, email delivery, CRM management, and analytics).
Legal and Regulatory Requirements: We may disclose your information if required to do so by law or in the good-faith belief that such action is necessary to comply with legal processes, respond to lawful requests by public authorities, or protect the rights, property, or safety of RADPAIR, our users, or the public.
Business Transfers: If RADPAIR is involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
5. Data Security
We have implemented commercially reasonable technical, administrative, and physical security measures designed to protect your Personal Information from unauthorized access, use, alteration, and disclosure. However, no internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
Request access to the Personal Information we hold about you.
Request the correction of inaccurate or incomplete Personal Information.
Request the deletion of your Personal Information, subject to certain legal exceptions.
Opt-out of receiving marketing communications from us by following the unsubscribe instructions included in those emails.
To exercise any of these rights, please contact us at support@radpair.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Site and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
8. Children’s Privacy
Our Site and services are intended for a B2B audience and medical professionals. We do not knowingly collect Personal Information from children under the age of 16. If we become aware that we have inadvertently collected Personal Information from a child under 16, we will take steps to delete such information immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions, comments, or concerns about this Privacy Policy or our data practices, please contact us at:
Email: support@radpair.com
Address: 6312 Kingston Pike, Ste. 100, Knoxville, TN 37919